Service & Maintenance

We, at Hitachi Elevator (Thailand) Co., Ltd., are committed to adding value to our high quality products through excellent customer service and maintenance as a professional team of Hitachi’s vertical transportation system.

Quick Service Team

Advanced technical support team stands by for quick service in case of any trouble.

Technical Support

Hitachi remote monitoring system provides 24 hours real-time monitoring and diagnosis by expert engineers.

Training

To ensure higher quality and safety than ever, which is the Hitachi’s top most priority, Hitachi has three core training basis to foster superior field engineers for installation and maintenance of elevators and escalators.

Quality Assurance

Hitachi thoroughly inspects equipment before commissioning to ensure compliance with Hitachi’s high quality assurance standards. We inspect equipment regularly to ensure optimum performance with strong emphasis on safety.

Special Tool Checking

Cutting edge maintenance tools are prepared for diagnosis.

Rope diagnostic device

Handrail diagnostic device

Magnetic brake diagnostic device

Bearing diagnostic device

Regular Maintenance

With the continuous training and stringent maintenance set up by Hitachi Ltd., Japan. We strive to achieve optimum performance at all times. Our reliable and professional maintenance team ensures that Hitachi’s vertical transportations are safe, comfortable and provide best travel experience at all times. We also provide best in industry service response through our 24×7 dedicated call center and our maintenance teams to ensure maximum customer delight.

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